For the period of the restrictins due to the coronavirus pandemic, the hotline of the Ministry of Resorts and Tourism of the Republic of Crimea received almost 6 thousand calls from Crimeans and residents of other regions of the country. Calls are received around the clock so that the people of Russia receive the most relevant information as quickly as possible, the press service of the Ministry of Resorts and Tourism informed.
During this time, the stress on the hotline has increased manifold. For comparison: on the day of June 10 last year, 18 calls were received, on the same day this year − 439. It means that the number of calls has increased by more than 20 times.
"Most often, residents of other regions of the country are interested in the possibility of arriving in Crimea or tours dates transfer − these are about 80% of the received requests. There were also questions from the managers of the Crimean accommodation facilities and tour operators about the aspects of work in accordance with the recommendations of the Rospotrebnadzor (the Russian Authority for Consumer Protection), requests of Crimeans for help to return from other countries, there were consultations on the work of transport, institutions, tourist attractions and behavior during the high readiness period", — the ministry informed.
It is noted that the geography of respondents is very wide, they call come from almost all regions of the country: Altai, Penza, Izhevsk, Murmansk, Magadan, etc. But most of the appeals come from residents of Moscow and St. Petersburg.
For any questions you may call the round-the-clock hotline of the Ministry of Resorts and Tourism of the Republic of Crimea at the toll-free number: 8(800)5118018. In addition, a situational center operates on the basis of the hotline, which quickly responds to all social issues related to interaction with the management of accommodation facilities, with tour operators and travel agents. The questions may also be sent to the mail address of the situational center: firstname.lastname@example.org.
As the Minister of Resorts and Tourism of Crimea Vadim Volchenko emphasized, under the current difficult conditions it is very important to support Crimeans and tourists, give them complete and reliable information about the situation in the region and, if necessary, help them to solve their problems.
"Crimea is entering the busiest period. From June 15 health resorts, boarding houses, hotels and guest houses begin to work for the people residing in the Republic and the city of Sevastopol. And from July 1, the health resorts will be able to accommodate the residents of the Russian Federation on vacation, today you can safely book a vacation in Crimea", — said Vadim Volchenko.